For community support workers, listening is an essential aspect of their day to day job. Community support workers (CSWs) provide support on a variety of levels to individuals suffering from mental health issues, physical disabilities, developmental problems, or substance use issues. From determining what services individuals will benefit from accessing to implementing solutions that assist

Communication skills are key for professionals in almost every industry, but there are few professions where communication is as important as that of a community support worker. Community support workers lend support to people undergoing a range of challenges, from homelessness to mental health and addiction difficulties. These professionals assist people in working through the

As the saying goes, patience is a virtue. This is especially the case for community support workers, as it’s one of the most crucial soft skills one can have in this field. While the world we live in is an extremely fast-paced one, and one with attention spans increasingly dwindling, having a strong sense of

Loss and grief tend to arrive together. Grief is a person’s subjective emotional response to a period of loss, involving feelings such as sadness, confusion, shock, and anger. Though loss and grief are most commonly understood to apply to bereavement, many different life events can cause them, like disruptions to relationships, unemployment, or trauma.  The

You may find yourself in situations where you have a client who is having a meltdown, or exhibiting serious behavioural issues. The nature of this situation can take many different forms and be caused by various factors, and can be exacerbated by certain mental health, substance misuse, or other conditions.  The ability to problem-solve is

Businesses are reopening, and society is slowly but surely returning to normal. Though the social isolation measures characteristic of the pandemic will eventually be lifted, some aspects will continue to make ripples in the population for a long time.  Community Service Workers (CSWs) can help assist their communities in managing the stress, insecurity, and emotional

The best community support workers are those who are good communicators. Being able to listen, speak, and connect with other people is one of the most important parts of the job. If you are a people person and want a rewarding career where you can help others on a daily basis, a community support worker

As a community support worker, you may be in contact with a range of mental health issues experienced by clients, family members, and care workers. For some, mental health can be a difficult topic to discuss—especially in relation to family members or themselves. This is why it is important for community support workers to be